OSC Hosts ‘Commercial Markets Webinar’ February 19th
Join us for OSC’s “Deep Dive – 2025 Commercial Markets Outlook” webinar on Wednesday, February 19, 2025, at 12:30 P.M. EST. Please note that due to unforeseen circumstances, this has been rescheduled from February 4th to February 19th. If you registered for the original date, please re-register for the new one. The 45-minute webinar features expert analysis on the following topics: State of the industry and what to expect in 2025 Property types that are expected to increase in activity (and those that aren’t) Insurance issues and their impact on closings and servicing of loans The issues facing banks and servicers Loan audits Flood changes and being in compliance Impact of wildfires OSC’s Don Curtis, SVP of Business Development, will host and moderate a panel discussion featuring three commercial market experts from across the nation: Tup Fisher, Director of Real Estate at Washington Capital Management Joseph Posavec, MBA, Executive Vice President, Bank Credit Risk Solutions, Valuation & Advisory at Newmark David Smyle, Vice President at Pacific Southwest Realty Services The panelists will use their broad knowledge and experience in the commercial markets industry to discuss the current and future market. The panelists will also answer attendee questions during a Q&A session at the end of the panel discussion. As 2025 kicks into full gear, don’t miss this unique opportunity to hear from those who deeply understand the current and future prospects of the commercial markets. Register here.
OSC Team to Attend 2025 CCIA Winter Meetings
OSC is looking forward to the 2025 Consumer Credit Industry Association (CCIA) Winter Board & Committee Meetings January 27-29th in Nashville, Tennessee! The following team members will represent OSC at the event: Michael Randall, EVP, Business Development and Client Services; José Perez de Corcho, EVP; Kirk Stephens, CRCM, Chief Compliance Officer; and Russell Hall, SVP, Business Development. If you would like to set up a meeting with one of the team, please reach out to them directly. CCIA is a leading advocate for consumer asset and credit protection products and services.
OSC Team to Attend 2025 MBA Servicing Solutions Conference & Expo
OSC is excited to attend the 2025 Mortgage Bankers Association’s (MBA) Servicing Solutions Conference & Expo February 4-7 in Dallas, Texas! The following OSC team members will be attending this year’s conference: Michael Randall, EVP of Business Development and Client Services; José Perez de Corcho, EVP; Don Curtis, SVP of Business Development; and Cheryl Niemi, SVP of National Accounts. If you are attending the event and would like to set up a meeting with any of our team members during the conference, please ask them to reach out to the team member directly. Additionally, José will be a featured speaker during the “Navigating the Insurance Crisis” discussion on Thursday. He will provide expert insight regarding the current trends in home insurance and the impact on servicing processes and borrowers. MBA’s Servicing Solutions Conference & Expo is known as the premier industry event created for servicing professionals and providers. Held at the Hyatt Regency in Dallas, this year’s event not only gives attendees opportunity to network and reconnect with industry peers, but it also features an impressive lineup of speakers and presenters discussing this year’s theme “Servicing Forward.”
Thomas Maldonado Joins OSC Team as VP of National Accounts
OSC is excited to announce that Thomas Maldonado has joined the company as VP, National Accounts! In this role, Thomas provides valuable perspective and leadership to his OSC clients. He does this by establishing and implementing best-in-class service and business development strategies for large national accounts to promote continued growth and profitability. Thomas brings extensive experience in managing lender-placed insurance programs to the team, as well as a desire to build positive client relationships. He is skilled in utilizing financial analysis to develop enhanced metrics for audits and portfolio performance evaluations, as well as partnering with cross-functional teams to implement process improvements while adhering to regulatory compliance. He has held leadership positions at HUB International and All Risks, Ltd., most recently holding the position of VP, Account Executive at Tokio Marine Highland (TMH)/WNC First Insurance. “Thomas is highly skilled in client account management, compliance management, and team collaboration,” said Vernon Southerland, SVP of Business Development. “We are happy to have him as a part of the OSC team where he will serve current and future clients with excellence.” Welcome, Thomas!
Bettering the Community Service Initiative: Must Ministries Toy Shop
Giving back – part of the core values at Steamboat Group and OSC. As part of the Bettering the Community Service Initiative, employees of Steamboat Group can use 10 hours of community service time per year to support 501c3 causes close to their hearts. Members of the OSC Call Center team were in the festive spirit as they volunteered at the Must Ministries Toy Shop. This charitable organization helps local families in need to make their children’s holiday seasons a little brighter. Families could sign up to receive three toys, a small bag of essentials – such as gloves or toothpaste – and gift wrap, all of which are donated from members of the community or other organizations. This was the second year for OSC Call Center Supervisors Ari Leon and Latisha Johnson to be a part of this holiday tradition. “I chose Must Ministries because I like that they have a lot of different programs that benefit the community,” said Ari. “It brings me great joy to know that I can use my time to bring some holiday cheer to a family in need.” “Last year it went really well, and we were excited to do it again this year!” added Latisha. Latisha appreciated that this toy drive is personalized for the child, with parents having the ability to choose the gifts and essentials for their children’s interests and needs. “This opportunity was everything to me!” exclaimed Latisha. “The parents know what their children will like and can choose accordingly.” Latisha and fellow team member Heidy Reyes-Suazo were “toy shoppers” during their shift at the toy store. “This means that I helped the parents choose gifts from several categories for each child,” she added. “It felt like I was just helping families shop for Christmas gifts! They were so thankful and appreciative.” This mission resonated on a very personal level to Ari. “My parents raised us with the belief that if you can lend a helping hand then do so,” Ari said. “You never know how much of a difference you can make for someone by doing even the smallest of gestures. I look forward to volunteering my time again with this organization next year.”
Chief Compliance Officer Kirk Stephens Named Panelist in MBA Webinar
Chief Compliance Officer Kirk Stephens, CRCM, will participate in a webinar hosted by the Mortgage Bankers Association (MBA) on Tuesday, January 14th at 2 p.m. EST. As a panelist on the hour-long “Managing Rising Insurance Risks in Commercial Lending” discussion, Kirk will join fellow industry professionals in sharing expertise on how banks and lenders are bridging the gap between compliance and operational challenges while handling regulatory expectations. Topics for this webinar include: Identifying regional insurance gaps Evaluating the impact of escalating premiums and shrinking coverage on lender risk profiles and compliance requirements Understanding how insurance challenges influence underwriting processes Developing strategies to balance lending compliance, insurance risk, and revenue goals
OSC Compliance Bulletin: The NFIP’s Funding Authorization Expires December 20
The NFIP’s funding authorization is expected to expire today December 20, 2024, at midnight. The risk of the potential for a lapse in funding the NFIP is high due to the current political landscape around budget negotiations among lawmakers in Washington. Chief Compliance Officer Kirk Stephens, CRCM, explains explains the implications of a lapse in funding for the NFIP. It also discusses how lenders can prepare themselves, and what SUI is doing to help protect our clients. View the newsletter PDF below.
2024 Holiday Video Premiere
It’s the most wonderful time of the year! As festive cheer surrounds us, we wanted to share this year’s Holiday Video with you. On behalf of the entire Steamboat Group, we are incredibly grateful for the partnerships we’ve built. Thank you for your continued support. We look forward to a successful and fulfilling year ahead for us all.
Photo Gallery: 2024 OSC/SUI Compliance Conference
We are pleased to be able to share some photos from this year’s 2024 OSC/SUI Compliance Conference! From knowledge-packed panels to rolling the dice at Casino Night, it was so much fun seeing everyone having a great time! Check out the photo gallery below.
2024 OSC/SUI Compliance Conference a Resounding Success!
Thank you to everyone who helped make the 2024 OSC/SUI Compliance Conference a resounding success! We appreciate all our attendees, speakers, sponsors, and team members who made this year’s compliance conference an exceptional experience. Once again, we were thrilled to help guests earn up to 9.25 Certified Regulatory Compliance Manager (CRCM) CE credits on topics covering fair servicing, compliance culture, regulatory issues and flood regulations. We couldn’t achieve such a successful conference without our tremendous group of speakers and trainers. Special thanks to the following: Ellen Poole (keynote speaker); Patti Joyner, CRCM; Kevin Edwards, CRCM; Heather Howell Wright; Roger Tutterow, Ph.D.; Fireside Chat panelists Joseph Posavec, José Perez de Corcho, Kathleen Dufraine (CPCU, ARM, AIS), Pat Sinnard (CPCU, AIC, AU), Joseph Fess, and Mark Walker; and Flood Compliance Perspectives panelists Scott Giberson, Tracy Luttrell, Crystal S. Boyers, Kimberly Winn (CRCM), Wes Heidel (CRCM), David A. Wolter, and Donald J. Brown (CRP, CIAC, CIEC). Pictures of the event will be available in the coming days, so make sure to check out our website and social media to see all the fun! Didn’t get to attend this year? Stay tuned for a glimpse into some of the intuitive panels and expert insight in the world of compliance. Each compliance conference gets better and better. We hope you will join us at our next one!