Voluntary Claims
Sometimes a claim needs to be submitted even though there is no specific borrower to do so. OSC offers quick and efficient claim submissions to voluntary insurance carriers to accommodate servicer preferences for the following property types:
- Vacant
- Abandoned
- Distressed
- REO
Clients benefit by outsourcing the handling of voluntary policy claim submissions to OSC, as it is both time and labor intensive – especially if continual follow up becomes necessary. OSC’s specialized knowledge includes:
- Changing insurance regulations
- Investor guidelines
- Check handling
- Reasonable repair estimates
- Damage inspections
- Constant communication with contractors
Benefits
Services
Webinar
Comprehensive support for your loss draft needs:
| Fully employed, professional staff | Extensively trained and accountable team |
| Full Call Center support resources | Filing and facilitation best practices |
| Secure information and consistent reporting | Access to real-time reports for lenders and for audit purposes |
Voluntary claim submission services include:
| Initial receipt of claim from lender | Communication/submission of claim to voluntary carrier |
| Determined status of voluntary policy | Request for claim number assignment |
| Determined contact for claims of voluntary policy | Communication of claim number to lender |
Watch our recent Loss Drafts & Voluntary Claims Webinar: