Loss Drafts
Clients benefit by outsourcing the handling of loss draft processing to OSC as it is both time and labor intensive, particularly with higher dollars or complex claims. OSC’s specialized knowledge in this niche space takes the burden off you – changing insurance regulations; investor guidelines; check handling; reasonable repair estimates; and damage inspections. Lenders can count on OSC being in constant communication with homeowners and contractors. We can even take care of virtual inspections.
Benefits
Services
Webinar
Seamlessly support your customers’ loss draft needs by way of:
| Fully employed, professional staff | Filing and facilitation best practices |
| Virtual inspections by trusted third-party providers | Positive homeowner experience |
| Full Call Center support resources | Enhanced reputational benefits |
| Secure information and consistent reporting |
The scope of loss draft processing services includes but is not limited to:
| Initial contact with homeowner | Direct homeowner on next steps |
| Determine status of loss draft and repairs | Determine repair/contractor scenario and licensure |
| Obtain and document key information | Manage check disbursement according to protocols |
| Determine if the loss draft is an endorsed or monitored case | Ongoing follow up and inspections to closure of Loss Draft |
Watch our recent Loss Drafts Webinar:
OSC offers flexible, turnkey loss draft solutions to accommodate servicer preferences and regulatory requirements while delivering a less stressful borrower experience to further lender relationships. Loss Drafts are offered in two convenient ways – a stand-alone solution or as part of an integrated tracking and insurance program.
