Call Center Manager
As regulations have evolved, this industry has become much more sophisticated, and expectations are justifiably higher. Our proactive approach directly supports clients’ goals for quality and compliance, and I consider myself a partner in this pursuit.
Jim Zeunik heads up our call center operations and more as Call Center Manager. Jim recently served as Senior Director of Customer Care at XPO Logistics and has significant experience and a proven track record in managing call centers. He oversees the OSC inbound call center team and is focused on workflow optimization best practices to boost performance leveraging our significant technology capabilities.