Lucky is a nearly 30-year veteran of the lender-placed insurance and tracking industry, having started in the customer service area and ultimately mastering the intricacies of the business to benefit his clients in a senior team leadership role. Prior to OSC, Lucky was a Vice President, Executive Relationship Manager at QBE having joined the company when this part of the business was originally part of Balboa Life and Casualty among other names. At OSC, he will deliver his clients unparalleled customer service in collaboration with the operations team to handle diverse portfolio risks. His commitment to partnership and proactive communication have earned him the quick respect of his clients and peers. When not working, Lucky enjoys spending time with his wife and kids’ church, school, sports and Scouts’ activities.